Patti Anklam, long time KMWorld conference speaker and participant, posted an interesting piece about three types of KM — big, little & personal. She describes big KM as enterprise-wide which includes:
- Content management (including KM portals, search strategies)
- Consulting (to business units) on knowledge container and sharing methodologies, embedding knowledge capture and sharing into business processes
- Providing thought leadership on the application of KM to IT and the implementation of the KM infrastructure
- Innovation and ideation services
- Social software advocacy
- Key community (centers of excellence and expertise) support to build and transfer vital corporate knowledge
- Project materials
- Stewarding a collaboration strategy in support of communities of practice
- Providing learning and knowledge transfer opportunities through best practices, stimulating conversations that matter, and experiential learning practices for teams
I find that KM means different things to different people and I like Patti’s definition: a “collection of disciplines, methods and tools embedded in an information infrastructure that supports creation and sharing of knowledge assets to achieve business goals.” What do you think?
Patti mentions several KMWorld 2009 speakers in her post — Stan Garfield and Dave Snowden and says, “The continual flow of new methods, ideas, and perspectives is what keeps me involved in the KM community.” The exchange of ideas, description of methods and practices, and perspectives will be many at the KMWorld 2009 Conference in San Jose, November 17-19. Join us!


Jane Dysart —
September 20, 2009 @ 9:17 am 
However big, little or personal the KM is – what one should be focusing is on whether we are able to provide with the right kind of knoweldge to the seeker at the right time. It really baffles me seeing people spend hour and hours talking about tacit, explicit and implicit knowledge. How long are we going to talk? The advancement in IT and social networking have made things easier for KMers to now show that they deliver. Why wait then – take a plunge and show the world what a KMer can do.