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Stan Garfield, long time KM practitioner and community evangelist with Digital Equipment, Compaq, HP and now with Deloitte is giving a terrific presentation highlighting other KM practitioners, authors and bloggers to illustrate his KM insights:
Collect content; connect people
Try things out; improve & iterate
Lead by example; model behaviors
Set goals; recognize and reward
Tell stories; get others to tell theirs
Enable innovation; support integration
Include openly; span boundaries
Prime the pump; ask & answer questions
Network; pay it forward & share relentlessly
Let go of control; encourage & monitor
Just say yes; be responsive
Meet less, deliver more
Thirteen is the magic number — this is the 13th KMWorld conference; Stan provided 13 insights as well as 13 reasons people don’t share knowledge, 13 recommended blogs, recommended sites, communities, conferences, and more. Thanks Stan for great content.
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Patti Anklam, long time KMWorld conference speaker and participant, posted an interesting piece about three types of KM — big, little & personal. She describes big KM as enterprise-wide which includes:
- Content management (including KM portals, search strategies)
- Consulting (to business units) on knowledge container and sharing methodologies, embedding knowledge capture and sharing into business processes
- Providing thought leadership on the application of KM to IT and the implementation of the KM infrastructure
- Innovation and ideation services
- Social software advocacy
- Key community (centers of excellence and expertise) support to build and transfer vital corporate knowledge
- Project materials
- Stewarding a collaboration strategy in support of communities of practice
- Providing learning and knowledge transfer opportunities through best practices, stimulating conversations that matter, and experiential learning practices for teams
I find that KM means different things to different people and I like Patti’s definition: a “collection of disciplines, methods and tools embedded in an information infrastructure that supports creation and sharing of knowledge assets to achieve business goals.” What do you think?
Patti mentions several KMWorld 2009 speakers in her post — Stan Garfield and Dave Snowden and says, “The continual flow of new methods, ideas, and perspectives is what keeps me involved in the KM community.” The exchange of ideas, description of methods and practices, and perspectives will be many at the KMWorld 2009 Conference in San Jose, November 17-19. Join us!