Last year’s KMWorld keynote speaker and information architecture expert, Peter Morville, pointed me to a discussion of search as a wayfinding system for websites. Author of the discussion, David Hatch, says web users are moving toward “search as being a standard, hard-wired, lizard brain reflex when confronted with moving through the vasty content spaces that are out there. The Googles have had no small impact on our wayfinding approaches. “ He also believes Jared Spool of User Interface Engineering would not agree. Jared is a speaker at KMWorld 2009 so it will be interesting to hear what he shares about making an intuitive interface design.


Jane Dysart —
September 29, 2009 @ 8:29 am 